Your Family's Safety is Our Sacred Promise
Every companion, every interaction, every moment is protected by our comprehensive safety framework. Because trust isn't given—it's earned through transparency, verification, and unwavering commitment to your loved ones' wellbeing.
Our 6-Stage Verification Process
Every companion undergoes rigorous screening that takes 14-20 days to complete. We don't compromise on safety—ever.
Application Screening
Comprehensive review of educational background, work history, and personal references with detailed documentation verification.
Identity Verification
Government-issued ID verification including Aadhaar, PAN card, and address proof through certified verification partners.
Background Check
Police verification, criminal record check, and employment history validation through authorized agencies.
Training Program
Mandatory 16-hour training covering elderly care, cultural sensitivity, emergency protocols, and communication skills.
Personal Interview
Face-to-face assessment with our team to evaluate empathy, communication skills, and cultural understanding.
Final Approval
Comprehensive review of all verification stages and issuance of Shonamuni Companion certification.
Continuous Monitoring
Verification doesn't stop after approval. We conduct quarterly background refreshes, collect ongoing feedback from families, and maintain active performance monitoring to ensure continued excellence and safety.
Multi-Layered Safety Protocols
Every interaction is protected by multiple safety systems working together to ensure complete peace of mind.
Active Session Tracking
24/7 Crisis Management
Comprehensive Protection
Information Security
Legal Compliance & Certifications
Operating with complete transparency and adherence to all Indian laws, regulations, and industry standards.
Government Registrations
Fully registered and compliant with all Indian regulatory requirements for elderly care and service platforms.
Payment Security
RBI-compliant payment processing with international transaction support for NRI families.
Legal Framework
Comprehensive legal agreements protecting all parties with clear terms and transparent policies.
Insurance Partnerships
Collaboration with leading insurance providers for comprehensive coverage of all activities.
Complete Legal Documentation
Access all our legal documents, policies, and certifications for complete transparency.
Privacy Policies & Data Protection
Your privacy is sacred. We follow the highest standards of data protection and give you complete control over your information.
Personal Information Protection
How we collect, use, and protect your personal and family information.
Photo & Video Sharing
Permission-based system for capturing and sharing moments from companionship activities.
Location Data Usage
Transparent handling of location information for safety and service optimization.
Communication Privacy
Secure messaging and call systems with complete privacy protection.
GDPR Compliant
Following European data protection standards
ISO 27001 Certified
International information security standard
Indian IT Act 2000
Full compliance with Indian data laws
Trust Badges & Certifications
Every badge represents a commitment to your family's safety and our dedication to maintaining the highest standards.
Police Verified
All companions undergo police background verification
Insurance Protected
Comprehensive insurance coverage for all activities
Professionally Trained
Mandatory 16-hour training in elderly care
24/7 Monitoring
Round-the-clock safety monitoring and support
Data Encrypted
Bank-grade encryption for all personal information
Government Registered
Fully compliant with Indian elderly care regulations
Recognized for Excellence
Shonamuni has been recognized by leading elderly care organizations, social impact groups, and government bodies for our commitment to safety, quality, and meaningful intergenerational connections.
Interactive Safety Checklist
Use this comprehensive checklist to ensure all safety measures are in place at every stage of your Shonamuni experience.
Your Safety Progress
0/250% complete - Keep going!
1Before First Session
2During Sessions
3After Sessions
4Ongoing Monitoring
Download Complete Safety Guide
Get a comprehensive PDF guide covering all safety protocols, emergency procedures, and best practices.
24/7 Support & Emergency Response
We're always here when you need us. Immediate emergency response and comprehensive support for all your questions and concerns.
When to Use Emergency Channels
Use emergency contacts for: Medical emergencies, safety concerns, companion not responding, elderly person in distress, or any situation requiring immediate attention.
Emergency Hotline
1800-SHONAMUNI (1800-746-6268)
Emergency Chat
In-app emergency chat button
SOS Alert
Companion app SOS button
Ready to Experience Peace of Mind?
Join thousands of families who trust Shonamuni to bring joy, companionship, and safety to their loved ones. Every session is protected by our comprehensive safety framework.